Your newest team members arrived with talent, drive, and ambition. But nobody taught them the unwritten rules – and that gap is showing up in ways that are costing you time, credibility, and momentum.
This practical session equips early career professionals with the professional conduct skills that separate those who quietly struggle from those who hit the ground running. Through real-world scenarios, honest facilitated conversation, and proven frameworks, your new talent will uncover the workplace behaviours that every organization expects but nobody explicitly teaches — from communication habits and meeting presence to navigating hierarchy and working effectively across generational lines.
From the first email they send to how they show up in a client meeting, your team will develop the professional awareness that builds credibility fast, reduces the hand-holding that pulls senior staff away from higher-value work, and creates the kind of lasting impressions that reflect well on your entire organization.
This isn’t about rigid rules or changing who your people are. It’s about closing the gap between raw potential and professional impact – faster than experience alone ever could.
Format: Available as a half-day or full-day session. Includes self-reflection tools, peer observation guide, and a personalized 7-day action plan for each participant. 1:1 follow-up sessions are available for key individuals to reinforce learning and address real-world application challenges.
Best for: Organizations onboarding new graduates or junior hires, teams experiencing friction between early talent and senior staff, and companies looking to build a culture of professionalism from the ground up.
Before any framework or advice, we open with an honest facilitated conversation about the assumptions we all carry into professional life, and where they quietly collide with organizational reality. The gaps that derail early careers are almost never about capability. They're about two sets of unspoken expectations that nobody knew were different.
The Expectations Gap Before any framework or advice, we open with an honest facilitated conversation about the assumptions we all carry into professional life, and where they quietly collide with organizational reality. The gaps that derail early careers are almost never about capability. They're about two sets of unspoken expectations that nobody knew were different.
Foundation Behaviours That Can't Be Negotiated Communication Fundamentals: Writing, Messaging, and Knowing the Difference Meeting Presence and Verbal Impact Navigating Workplace Relationships and Hierarchy The Generational Lens: A Quick but Important Conversation Digital and Hybrid Professionalism Feedback Fluency and the Growth Mindset Advantage The Courtesy Advantage New hires and recent graduates entering their first professional role
Co-op and internship cohorts preparing for or transitioning into full-time work
Early career professionals who are talented but struggling to gain traction or visibility
Junior team members who have received feedback on professionalism, communication, or workplace conduct
New grad cohorts as part of a structured onboarding or leadership development program
Your networking workshop was game-changing.
A few years ago, I attended Trina Boos' 'Network Like a Boss' workshop, and it was a game-changer. As someone who’s not naturally outgoing - especially at large networking events where I don’t know anyone -I was initially hesitant. But by the end of the session, I felt a surge of confidence. Trina’s training was not only inspiring, but it also helped me realize that many others share the same fears. Thanks to her guidance, I became comfortable stepping out of my comfort zone, and that confidence opened doors to valuable connections that have directly contributed to my business's growth. From the moment I arrived, Trina’s engagement, care, and confidence were evident. This was an event I’m so glad I didn’t miss!
Even as a people person, your insights made professional networking less intimidating
Gratitude for your empowering session: A win for introverts!
Thank you for your amazing session at TAAFI today! It was incredibly valuable, especially for introverts like me. Your inspiring tips and guidance were extremely helpful. I'm truly grateful for everything you shared.
Real, practical business dining strategies I could apply right away.
Dining Etiquette: How to Master the Business Meal!" was a valuable and timely refresher. I appreciated how the webinar went beyond basic table manners to offer real, practical strategies that could be applied right away - both in professional settings and in everyday life. One standout insight was how to navigate meal conversations in a way that builds rapport without overstepping - something that’s easy to misjudge if you're out of practice or new to professional dining norms. The session was thoughtful and inclusive, recognizing that not everyone grows up learning these unspoken rules. In a post-COVID world and very competitive job market, where in-person interactions carry renewed importance, this webinar will help people feel more confident and prepared for business meals with diverse colleagues and clients.
Practical skills I actually use in business dining.
I'm so glad I joined the Dining Etiquette for Leaders program. Your presentation was engaging and easy to follow, with content that was well-organized and practical. I learned valuable tips I can actually use in business dinners - like Continental vs. American dining styles, proper alcohol protocols, and navigating table settings. Now I feel much more confident in formal dining situations. Great turnout with an engaged group throughout!
From first meeting to final bow: outstanding content and delivery!
Working with Trina to host our dining etiquette webinar was such a pleasure. She brought a level of professionalism and polish that made the planning process seamless, and what really stood out was her genuine passion for sharing knowledge and creating a welcoming, engaging space to learn. I was continuously impressed by how much thought and care she put into crafting her content to fit the audience. The response was incredible - over 450 people registered, and the event was a huge success!
From shark-infested waters to smooth sailing
Business dining etiquette can leave you feeling like you're swimming in shark-infested waters, but Trina's training is like a life raft. Dining etiquette is an often overlooked but absolutely necessary skill - it's the course you didn't know you needed, but everyone else knew you did. Trina explains the 'rules' and why they exist, along with memorable techniques so you can easily navigate under pressure. The value of her training is that you'll feel confident in any situation, ready for those moments in life when what you do can speak louder than your words.
You are TED Talks ready!
