Privacy Policy

Definitions

 

Service

Service refers to the website https://boostacademyofexcellence.com and all related services, courses, and educational content owned and operated by Boost Agents Inc.

 

Personal Data

Personal Data means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

 

Usage Data

Usage Data is data collected automatically either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

 

Cookies

Cookies are small pieces of data stored on your device (computer or mobile device).

 

Data Controller

Data Controller means the natural or legal person who determines the purposes for which and the manner in which any personal information is processed. For the purpose of this Privacy Policy, Boost Agents Inc. is the Data Controller of your Personal Data.

 

Data Processors (or Service Providers)

Data Processor (or Service Provider) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

 

Data Subject (or User)

Data Subject is any living individual who is using our Service and is the subject of Personal Data.

 

Course

Course refers to any educational content, training materials, workshops, seminars, or learning programs provided through our Service.

 

Learning Management System (LMS)

Learning Management System refers to the software platform we use to deliver educational content, track progress, and manage user learning experiences.

 

Information We Collect

 

Personal Information

We collect information that you provide directly to us, including:

• Name and contact information (email address, phone number)
• Billing and payment information
• Professional background and employment information
• Course preferences and learning history
• Communication preferences

 

How We Collect Your Information

 

We collect/receive information about you in the following manner:

• When a user fills up the registration form or otherwise submits personal information
• Interacts with the website
• From public sources

 

Usage and Automatically Collected Information

 

When you access and use our Service, we automatically collect certain information about your device and usage patterns (“Usage Data”), including:

• Your computer’s Internet Protocol address (IP address)
• Browser type and version
• Operating system
• Time zone setting
• Pages visited on our Service
• Time and date of your visits
• Time spent on individual pages
• Unique device identifiers
• Referral sources
• Other diagnostic data

 

How We Use Your Information

 

We use the collected information for the following purposes:

• To provide and maintain our services
• To process your payments and enrollments
• To communicate with you about courses, updates, and promotions
• To personalize your learning experience
• To improve our website and services
• To comply with legal obligations
• To prevent fraud and abuse
• Marketing/Promotional
• Creating user account
• Testimonials
• Customer feedback collection
• Support
• Manage customer order

 

If we want to use your information for any other purpose, we will ask you for consent and will use your information only on receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.

 

Information Sharing and Disclosure

 

We may share your personal information with:

• Service providers who assist in operating our website and delivering services, including:
• Event registration and booking platforms
• Course management systems
• Customer relationship management (CRM) tools
• Learning Management System (LMS) providers
• Payment processors for secure transaction handling
• Analytics
• Data collection & process
• Legal authorities when required by law
• Professional advisers (lawyers, accountants, etc.)
• Business partners with your consent

 

We do not sell your personal information to third parties.

 

We require such third party’s to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.

 

We may also disclose your personal information for the following:

(1) to comply with applicable law, regulation, court order or other legal process;

(2) to enforce your agreements with us, including this Privacy Policy;

or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that is transferred to the new owner.

 

Data Storage and Security

 

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.

 

Your data is stored on secure servers located in Canada. For international clients, your information may be transferred and processed in countries where data protection laws differ.

 

The security of your information is important to us and we will use reasonable security measures to prevent the loss, misuse or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.

 

Your Rights

 

You have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request data portability
• Lodge a complaint with relevant data protection authorities

 

Depending on the law that applies, you may have a right to access and rectify or erase your personal data or receive a copy of your personal data, restrict or object to the active processing of your data, ask us to share (port) your personal information to another entity, withdraw any consent you provided to us to process your data, a right to lodge a complaint with a statutory authority and such other rights as may be relevant under applicable laws. To exercise these rights, please contact us through our Contact Page at: https://boostacademyofexcellence.com/contact-us. We will respond to your request in accordance with applicable law.

 

You may opt-out of direct marketing communications or the profiling we carry out for marketing purposes by contacting us through our Contact Us page, above.

 

Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.

 

User Accounts

 

• Account Creation: To access our courses through our Learning Management System (LMS), you must create a user account
• Account Information: Your account will store your course progress, completion certificates, and learning history
• Account Security: You are responsible for maintaining the confidentiality of your account credentials

 

Account Deletion:

 

You may request deletion of your account by:

• Submitting a request through our Contact Us page (linked above)
• Providing verification of your identity
• Allowing up to 30 days for complete deletion
• Data Retention: We may retain certain information as required by law or for legitimate business purposes
• Course Access: Please note that deleting your account will result in loss of access to course materials and certificates
• Completion Records: We maintain basic course completion records for regulatory compliance, even after account deletion

 

Retention Of Your Information

 

We will retain your personal information with us for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. User account information is deleted only at your request to do so. We may need to retain certain information for longer periods such as record-keeping/reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.

 

Cookie Policy

 

We use cookies and similar tracking technologies on our website. For detailed information about the cookies we use and how you can manage your cookie preferences, please see our Cookie Policy.

 

Third Party Links & Use Of Your Information

 

Our Service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

 

Children’s Privacy

 

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.

 

International Data Transfers

 

As a globally operating business, we may transfer your data across borders. We ensure appropriate safeguards are in place for international data transfers.

 

Changes to This Policy

 

We may update this Privacy Policy periodically. The latest version will be posted on our website with the effective date.

 

Grievance / Data Protection Officer

 

If you have any queries or concerns about the processing of your information that is available with us, you may contact us through our Contact Page at: https://boostacademyofexcellence.com/contact-us. We will address your concerns in accordance with applicable law and aim to respond to all privacy-related inquiries within 5 business days.

 

Governing Law

 

• This Privacy Policy is governed by the laws of Canada, particularly the Personal Information Protection and Electronic Documents Act (PIPEDA).
• For European Users: We comply with the General Data Protection Regulation (GDPR) for users in the European Economic Area (EEA).
• For California Users: Additional privacy rights may apply under the California Consumer Privacy Act (CCPA).