This comprehensive program delivers a powerful dual focus: impeccable dining etiquette paired with strategic business acumen. Participants learn to transform business meals from casual encounters into strategic opportunities through a fundamental mindset shift: these aren’t social events with business cards—they’re business meetings with food. The program thoroughly covers essential dining etiquette—from proper utensil usage and napkin handling to continental versus American dining styles—ensuring participants can navigate even the most formal settings with confidence and grace. Simultaneously, attendees master the strategic elements that directly impact business outcomes: pre-meal planning, table positioning, conversation management, and effective follow-up strategies. Whether hosting important clients, navigating formal events, or conducting interviews over lunch, participants will develop both flawless table manners and the strategic skillset to leverage every business meal for meaningful professional advancement.
Program Delivery Options
This transformative training is available in multiple formats to accommodate your organization’s needs and schedule:
Read below for details on key content covered.
*Food and venue logistics and arrangements to be organized by client, not Boost Academy of Excellence.
Establish the critical distinction between social dining and strategic business engagements. Learn how treating meals as "meetings with food" transforms your approach and results. Examine real-world case studies where overlooked dining details significantly impacted business outcomes. Develop a strategic mindset that elevates business dining beyond mere etiquette to a powerful professional tool.
Explore the fundamentals of professional dining etiquette applicable across all business contexts. Understand proper table manners including pace of eating, volume control, and physical presence. Learn precise handling of serviceware from napkins to specialized utensils. Discover approaches to navigate even the most formal dining situations with poise, confidence, and professional grace.
Master selecting optimal venues for specific business objectives. Develop protocols for researching restaurants including noise levels, service timing, and table spacing. Create contingency plans for common disruptions. Practice pre-meal preparation including menu familiarity to maintain focus on business objectives throughout the engagement.
Learn to navigate both formal and informal place settings with absolute confidence. Understand the purpose and proper use of each utensil, plate, and glass in various settings. Explore correct napkin placement and usage throughout the meal. Discover techniques for discreetly handling unfamiliar dining situations while maintaining impeccable manners and professional presence.
Master both dining styles with proper utensil handling specific to each tradition. Learn the correct approach to soup (direction of spoon movement, bowl handling), bread etiquette (breaking vs. cutting, butter application), and pasta management (proper twirling techniques). Discover elegant approaches to finger foods, shared plates, and challenging items from appetizers through dessert and coffee service.
Explore maintaining proper etiquette while actively engaging in business discussions. Learn about taking appropriate-sized bites that allow for smooth conversation flow. Understand proper mouth and napkin management during discussions. Discover strategies for balanced participation while dining. Master the art of transitioning between relationship building and business discussions.
Develop skills for securing optimal table locations that support business objectives. Learn effective communication with restaurant staff. Practice techniques for managing environmental factors like noise. Create approaches for turning even challenging settings into productive business environments while maintaining etiquette standards.
Navigate industry-specific norms regarding alcohol consumption. Understand wine selection and formal tasting protocols. Learn proper wine glass handling and pouring etiquette. Explore guidelines for appropriate ordering based on context and participants. Discover graceful ways to decline alcohol without drawing attention while maintaining professional composure.
Distinguish between specific responsibilities in different roles. Practice the art of being a gracious host including invitation, ordering, and payment protocols. Develop skills for being an appreciative guest. Navigate expectations and proper etiquette across various dining contexts and formats.
Master bill handling and tipping protocols across different business contexts. Practice discreet payment methods that minimize disruption. Develop templates for effective post-meal follow-up communications. Create systems for tracking dining-based commitments and action items to ensure business objectives are advanced while maintaining the positive impression established by your impeccable dining manners.
Establish the critical distinction between social dining and strategic business engagements. Learn how treating meals as "meetings with food" transforms your approach and results. Examine real-world case studies where overlooked dining details significantly impacted business outcomes. Develop a strategic mindset that elevates business dining beyond mere etiquette to a powerful professional tool.
Explore the fundamentals of professional dining etiquette applicable across all business contexts. Understand proper table manners including pace of eating, volume control, and physical presence. Learn precise handling of serviceware from napkins to specialized utensils. Discover approaches to navigate even the most formal dining situations with poise, confidence, and professional grace.
Master selecting optimal venues for specific business objectives. Develop protocols for researching restaurants including noise levels, service timing, and table spacing. Create contingency plans for common disruptions. Practice pre-meal preparation including menu familiarity to maintain focus on business objectives throughout the engagement.
Learn to navigate both formal and informal place settings with absolute confidence. Understand the purpose and proper use of each utensil, plate, and glass in various settings. Explore correct napkin placement and usage throughout the meal. Discover techniques for discreetly handling unfamiliar dining situations while maintaining impeccable manners and professional presence.
Master both dining styles with proper utensil handling specific to each tradition. Learn the correct approach to soup (direction of spoon movement, bowl handling), bread etiquette (breaking vs. cutting, butter application), and pasta management (proper twirling techniques). Discover elegant approaches to finger foods, shared plates, and challenging items from appetizers through dessert and coffee service.
Explore maintaining proper etiquette while actively engaging in business discussions. Learn about taking appropriate-sized bites that allow for smooth conversation flow. Understand proper mouth and napkin management during discussions. Discover strategies for balanced participation while dining. Master the art of transitioning between relationship building and business discussions.
Develop skills for securing optimal table locations that support business objectives. Learn effective communication with restaurant staff. Practice techniques for managing environmental factors like noise. Create approaches for turning even challenging settings into productive business environments while maintaining etiquette standards.
Navigate industry-specific norms regarding alcohol consumption. Understand wine selection and formal tasting protocols. Learn proper wine glass handling and pouring etiquette. Explore guidelines for appropriate ordering based on context and participants. Discover graceful ways to decline alcohol without drawing attention while maintaining professional composure.
Distinguish between specific responsibilities in different roles. Practice the art of being a gracious host including invitation, ordering, and payment protocols. Develop skills for being an appreciative guest. Navigate expectations and proper etiquette across various dining contexts and formats.
Master bill handling and tipping protocols across different business contexts. Practice discreet payment methods that minimize disruption. Develop templates for effective post-meal follow-up communications. Create systems for tracking dining-based commitments and action items to ensure business objectives are advanced while maintaining the positive impression established by your impeccable dining manners.
Early to emerging career professionals seeking to understand the unwritten rules of business dining that govern professional advancement
High-potential employees preparing for increased client interaction or leadership roles requiring strategic dining capabilities
Sales and business development teams whose success depends on relationship building during meals
Professionals transitioning to industries or roles with formal dining expectations
International business professionals navigating cross-cultural dining protocols
Managers responsible for modeling professional dining standards and developing these skills in their teams
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Real, practical business dining strategies I could apply right away.
Dining Etiquette: How to Master the Business Meal!" was a valuable and timely refresher. I appreciated how the webinar went beyond basic table manners to offer real, practical strategies that could be applied right away - both in professional settings and in everyday life. One standout insight was how to navigate meal conversations in a way that builds rapport without overstepping - something that’s easy to misjudge if you're out of practice or new to professional dining norms. The session was thoughtful and inclusive, recognizing that not everyone grows up learning these unspoken rules. In a post-COVID world and very competitive job market, where in-person interactions carry renewed importance, this webinar will help people feel more confident and prepared for business meals with diverse colleagues and clients.
Practical skills I actually use in business dining.
I'm so glad I joined the Dining Etiquette for Leaders program. Your presentation was engaging and easy to follow, with content that was well-organized and practical. I learned valuable tips I can actually use in business dinners - like Continental vs. American dining styles, proper alcohol protocols, and navigating table settings. Now I feel much more confident in formal dining situations. Great turnout with an engaged group throughout!
From first meeting to final bow: outstanding content and delivery!
Working with Trina to host our dining etiquette webinar was such a pleasure. She brought a level of professionalism and polish that made the planning process seamless, and what really stood out was her genuine passion for sharing knowledge and creating a welcoming, engaging space to learn. I was continuously impressed by how much thought and care she put into crafting her content to fit the audience. The response was incredible - over 450 people registered, and the event was a huge success!
From shark-infested waters to smooth sailing
Business dining etiquette can leave you feeling like you're swimming in shark-infested waters, but Trina's training is like a life raft. Dining etiquette is an often overlooked but absolutely necessary skill - it's the course you didn't know you needed, but everyone else knew you did. Trina explains the 'rules' and why they exist, along with memorable techniques so you can easily navigate under pressure. The value of her training is that you'll feel confident in any situation, ready for those moments in life when what you do can speak louder than your words.
You are TED Talks ready!