This engaging topic equips emerging leaders with the often unspoken social competencies that directly impact career advancement, team dynamics, and organizational reputation. Discover how mastering business social protocols transforms potentially awkward professional gatherings into strategic relationship-building opportunities. When selected for your team’s development, we’ll examine how social intelligence extends beyond basic etiquette to encompass purposeful networking, nuanced communication, and consistent professional presence across all business interactions. Participants will learn practical techniques for projecting confidence, building meaningful connections, and navigating diverse business settings with the polish that creates measurable career advantages.
The session includes interactive social simulation exercises, cultural awareness development, and customizable strategies that participants can immediately apply to enhance their professional impact, establishing essential standards that maximize both individual advancement and organizational representation.
This is comprehensive topic, and is recommended to be completed over 3 half-day workshops or a full day.
Read below for details on key content covered.
Master the art of making proper introductions in various business settings, learn the correct order and phrasing based on position and context, practice introducing yourself memorably without being self-promoting, and explore cultural variations in introduction practices for global business interactions.
Develop techniques for initiating and sustaining meaningful conversations beyond weather and sports, practice asking questions that demonstrate genuine interest and create connection, learn to balance sharing and listening during casual professional conversations, and identify appropriate topics for different business contexts.
Practice proper handshaking technique including grip, duration, and eye contact, explore appropriate greeting alternatives for those who prefer not to shake hands, learn culturally sensitive greeting practices for global business interactions, and navigate evolving norms around physical contact in professional settings.
Examine the business rationale behind mindful consumption at professional events, develop strategies for navigating situations where drinking is expected, practice professional responses to pressure to consume more alcohol, and explore non-alcoholic alternatives that allow for participation in toasts and celebrations.
Distinguish between behaviour expectations at formal galas, conferences, team outings, and other event types, develop strategies for maximizing networking opportunities at each kind of event, and create personal action plans for before, during, and after different professional gatherings.
Develop awareness of non-verbal signals that indicate interest or discomfort in social interactions, practice recognizing when conversations have reached natural conclusions, learn to interpret group dynamics at professional events, and build skills for adapting approaches based on others' social cues.
Navigate the etiquette of buffet lines, cocktail receptions, and seated functions with confidence, learn practical techniques for managing plates, glasses, and business cards simultaneously, develop strategies for eating neatly while maintaining conversation, and practice proper behaviour as both host and guest.
Learn techniques for entering ongoing conversations at networking events without interrupting, practice methods for exiting conversations respectfully when needed, develop skills for including others in conversations at professional gatherings, and master the art of redirecting conversations that have veered into inappropriate territory.
Create strategies for handling awkward encounters with competitors or former colleagues, develop approaches for maintaining professionalism when dealing with difficult personalities, practice recovering gracefully from social missteps, and build confidence in navigating unexpected situations.
Reframe networking events as opportunities for meaningful connection rather than business card collection, develop personalized follow-up practices that turn initial meetings into ongoing relationships, create strategies for adding value to new professional connections, and build systems for maintaining authentic engagement with your professional network.
Master the art of making proper introductions in various business settings, learn the correct order and phrasing based on position and context, practice introducing yourself memorably without being self-promoting, and explore cultural variations in introduction practices for global business interactions.
Develop techniques for initiating and sustaining meaningful conversations beyond weather and sports, practice asking questions that demonstrate genuine interest and create connection, learn to balance sharing and listening during casual professional conversations, and identify appropriate topics for different business contexts.
Practice proper handshaking technique including grip, duration, and eye contact, explore appropriate greeting alternatives for those who prefer not to shake hands, learn culturally sensitive greeting practices for global business interactions, and navigate evolving norms around physical contact in professional settings.
Examine the business rationale behind mindful consumption at professional events, develop strategies for navigating situations where drinking is expected, practice professional responses to pressure to consume more alcohol, and explore non-alcoholic alternatives that allow for participation in toasts and celebrations.
Distinguish between behaviour expectations at formal galas, conferences, team outings, and other event types, develop strategies for maximizing networking opportunities at each kind of event, and create personal action plans for before, during, and after different professional gatherings.
Develop awareness of non-verbal signals that indicate interest or discomfort in social interactions, practice recognizing when conversations have reached natural conclusions, learn to interpret group dynamics at professional events, and build skills for adapting approaches based on others' social cues.
Navigate the etiquette of buffet lines, cocktail receptions, and seated functions with confidence, learn practical techniques for managing plates, glasses, and business cards simultaneously, develop strategies for eating neatly while maintaining conversation, and practice proper behaviour as both host and guest.
Learn techniques for entering ongoing conversations at networking events without interrupting, practice methods for exiting conversations respectfully when needed, develop skills for including others in conversations at professional gatherings, and master the art of redirecting conversations that have veered into inappropriate territory.
Create strategies for handling awkward encounters with competitors or former colleagues, develop approaches for maintaining professionalism when dealing with difficult personalities, practice recovering gracefully from social missteps, and build confidence in navigating unexpected situations.
Reframe networking events as opportunities for meaningful connection rather than business card collection, develop personalized follow-up practices that turn initial meetings into ongoing relationships, create strategies for adding value to new professional connections, and build systems for maintaining authentic engagement with your professional network.
Early to emerging career professionals seeking to enhance their professional reputation through strategic social intelligence
High-potential employees being groomed for client-facing, leadership, or cross-functional team roles requiring advanced social competencies
Teams navigating diverse business settings where social fluency directly impacts business outcomes
Organizations integrating diverse generational perspectives with varying expectations around professional social norms
Professionals whose advancement depends on projecting polish and credibility across all business interactions
Managers responsible for establishing and modelling professional social standards within their teams and organizations
Your networking workshop was game-changing.
A few years ago, I attended Trina Boos' 'Network Like a Boss' workshop, and it was a game-changer. As someone who’s not naturally outgoing - especially at large networking events where I don’t know anyone -I was initially hesitant. But by the end of the session, I felt a surge of confidence. Trina’s training was not only inspiring, but it also helped me realize that many others share the same fears. Thanks to her guidance, I became comfortable stepping out of my comfort zone, and that confidence opened doors to valuable connections that have directly contributed to my business's growth. From the moment I arrived, Trina’s engagement, care, and confidence were evident. This was an event I’m so glad I didn’t miss!
Even as a people person, your insights made professional networking less intimidating
Gratitude for your empowering session: A win for introverts!
Thank you for your amazing session at TAAFI today! It was incredibly valuable, especially for introverts like me. Your inspiring tips and guidance were extremely helpful. I'm truly grateful for everything you shared.
Real, practical business dining strategies I could apply right away.
Dining Etiquette: How to Master the Business Meal!" was a valuable and timely refresher. I appreciated how the webinar went beyond basic table manners to offer real, practical strategies that could be applied right away - both in professional settings and in everyday life. One standout insight was how to navigate meal conversations in a way that builds rapport without overstepping - something that’s easy to misjudge if you're out of practice or new to professional dining norms. The session was thoughtful and inclusive, recognizing that not everyone grows up learning these unspoken rules. In a post-COVID world and very competitive job market, where in-person interactions carry renewed importance, this webinar will help people feel more confident and prepared for business meals with diverse colleagues and clients.
Practical skills I actually use in business dining.
I'm so glad I joined the Dining Etiquette for Leaders program. Your presentation was engaging and easy to follow, with content that was well-organized and practical. I learned valuable tips I can actually use in business dinners - like Continental vs. American dining styles, proper alcohol protocols, and navigating table settings. Now I feel much more confident in formal dining situations. Great turnout with an engaged group throughout!
From first meeting to final bow: outstanding content and delivery!
Working with Trina to host our dining etiquette webinar was such a pleasure. She brought a level of professionalism and polish that made the planning process seamless, and what really stood out was her genuine passion for sharing knowledge and creating a welcoming, engaging space to learn. I was continuously impressed by how much thought and care she put into crafting her content to fit the audience. The response was incredible - over 450 people registered, and the event was a huge success!
From shark-infested waters to smooth sailing
Business dining etiquette can leave you feeling like you're swimming in shark-infested waters, but Trina's training is like a life raft. Dining etiquette is an often overlooked but absolutely necessary skill - it's the course you didn't know you needed, but everyone else knew you did. Trina explains the 'rules' and why they exist, along with memorable techniques so you can easily navigate under pressure. The value of her training is that you'll feel confident in any situation, ready for those moments in life when what you do can speak louder than your words.
You are TED Talks ready!