This foundational workshop serves as an essential primer for all other professional development modules. Discover the fundamental principles of professional etiquette and why they matter in today’s business world. When selected for your team’s development, we’ll cover the true meaning of workplace etiquette beyond outdated formalities, revealing how it serves as a practical framework for building meaningful professional relationships and fostering team cohesion. You’ll learn the critical distinction between etiquette and manners, explore the tangible business case for proper etiquette (including financial, relationship, and career impacts), and master a five-step framework for handling difficult situations based on etiquette principles.
The session includes interactive discussions, real-world scenarios, and actionable strategies that participants can immediately apply to enhance their professional presence, establishing essential context and shared understanding that maximizes the effectiveness of subsequent professional development topics.
Available as a half-day workshop (2.5 hours), and is a recommended primer to all of our training topics.
With each workshop there is an optional 1-hour follow-up session to reinforce learning and address real-world application challenges.
Read below for details on key content covered.
Breaking down outdated myths and discovering why etiquette is your competitive advantage in modern professional settings. We'll explore how etiquette has evolved beyond rigid formalities into an authentic expression of respect and consideration that builds genuine connection.
Redefining Professional Etiquette Breaking down outdated myths and discovering why etiquette is your competitive advantage in modern professional settings. We'll explore how etiquette has evolved beyond rigid formalities into an authentic expression of respect and consideration that builds genuine connection.
Etiquette vs. Manners The Business Case for Etiquette The Top 6 Workplace Etiquette Issues Contextual Etiquette Perception Quiz Generational Perspectives on Etiquette The 5-Step Framework For Handling Difficult Situations (Using Etiquette Principles) Interactive Elements Early to emerging career professionals looking to strengthen their workplace presence and relationship-building skills
High-potential employees being groomed for client-facing or leadership positions
Teams experiencing interpersonal friction or communication challenges
Organizations undergoing significant cultural change or generational integration
Professionals in client-facing roles where relationship quality directly impacts business outcomes
Your networking workshop was game-changing.
A few years ago, I attended Trina Boos' 'Network Like a Boss' workshop, and it was a game-changer. As someone who’s not naturally outgoing - especially at large networking events where I don’t know anyone -I was initially hesitant. But by the end of the session, I felt a surge of confidence. Trina’s training was not only inspiring, but it also helped me realize that many others share the same fears. Thanks to her guidance, I became comfortable stepping out of my comfort zone, and that confidence opened doors to valuable connections that have directly contributed to my business's growth. From the moment I arrived, Trina’s engagement, care, and confidence were evident. This was an event I’m so glad I didn’t miss!
Even as a people person, your insights made professional networking less intimidating
Gratitude for your empowering session: A win for introverts!
Thank you for your amazing session at TAAFI today! It was incredibly valuable, especially for introverts like me. Your inspiring tips and guidance were extremely helpful. I'm truly grateful for everything you shared.
Real, practical business dining strategies I could apply right away.
Dining Etiquette: How to Master the Business Meal!" was a valuable and timely refresher. I appreciated how the webinar went beyond basic table manners to offer real, practical strategies that could be applied right away - both in professional settings and in everyday life. One standout insight was how to navigate meal conversations in a way that builds rapport without overstepping - something that’s easy to misjudge if you're out of practice or new to professional dining norms. The session was thoughtful and inclusive, recognizing that not everyone grows up learning these unspoken rules. In a post-COVID world and very competitive job market, where in-person interactions carry renewed importance, this webinar will help people feel more confident and prepared for business meals with diverse colleagues and clients.
Practical skills I actually use in business dining.
I'm so glad I joined the Dining Etiquette for Leaders program. Your presentation was engaging and easy to follow, with content that was well-organized and practical. I learned valuable tips I can actually use in business dinners - like Continental vs. American dining styles, proper alcohol protocols, and navigating table settings. Now I feel much more confident in formal dining situations. Great turnout with an engaged group throughout!
From first meeting to final bow: outstanding content and delivery!
Working with Trina to host our dining etiquette webinar was such a pleasure. She brought a level of professionalism and polish that made the planning process seamless, and what really stood out was her genuine passion for sharing knowledge and creating a welcoming, engaging space to learn. I was continuously impressed by how much thought and care she put into crafting her content to fit the audience. The response was incredible - over 450 people registered, and the event was a huge success!
From shark-infested waters to smooth sailing
Business dining etiquette can leave you feeling like you're swimming in shark-infested waters, but Trina's training is like a life raft. Dining etiquette is an often overlooked but absolutely necessary skill - it's the course you didn't know you needed, but everyone else knew you did. Trina explains the 'rules' and why they exist, along with memorable techniques so you can easily navigate under pressure. The value of her training is that you'll feel confident in any situation, ready for those moments in life when what you do can speak louder than your words.
